Tell them no, you’ll be calling the police and making a police report. They will have to check the cameras to see who was in your room.
2026-07-17 10:22:24
49
successwjoy :
I would file a police report. This is theft & is illegal. Call Hilton corporate again.
2026-07-17 05:22:29
245
Laney :
They thought you were leaving and there was definitely a miscommunication. The thing is, they need to just admit it.
2026-07-17 00:47:59
139
Cusemom315 :
At holiday inn in Tampa now first my daughters wallet came up missing at the front desk then left mine in the shuttle they can’t find mind either then someone told us they turned it in to the front desk but somehow they know nothing worse experience ever and that’s just a few things
2026-07-17 13:41:34
0
shamroxgirl :
File a police report.
2026-07-17 01:55:52
47
RainStripe :
If you were checked out, your key cards would have not worked on the room. They have the ability to see who used cards to access your room (it’s the same machine that reprograms your lock). Escalate! Ask for managers, threaten to sue!
2026-07-17 06:51:33
28
user3310944320685 :
No no no not lost and found, they need to have cleaning manager on this!
2026-07-17 13:47:58
0
💙🇺🇸🆘🌛🌚🌜🆘🇺🇸💙 :
Oh. I’d have caused a SCENE and filed a police report before I tucked in.
2026-07-17 00:48:45
113
Heather❌ G7 💙 :
as a former housekeeper, if you walk into a room you assume is empty and you find that many items, you double check to make sure they actually checked out. And anything left if you had checked out should have been logged and put in lost and found.
2026-07-17 05:33:30
23
FallFlower :
I think you should escalate because this is an issue that’s bigger than your experience alone. This person has done this before and will do it again. At some point they will take something that is expensive or sentimental from someone. You can help shut this down now.
2026-07-17 11:44:54
11
leauxjack.pete :
Make a formal complaint to the manager with your phone recording it. Also notify Hilton Corporate office. Corporate will say that the company has no control because the hotel are actually privately owned. They hotel has to reimburse you for all your lost property and should comp your room the last night
2026-07-17 05:57:00
13
Jesa Joy :
This happened to me. They paid for everything that was missing. I had to reach out to corporate.
2026-07-17 08:08:36
5
Jennifer Cooper MacD :
that is sooooo odd. I would definitely escalate that right up to corporate.
2026-07-17 00:26:07
53
Vociferous :
Housekeeping took it.
2026-07-17 06:26:05
5
🦋 E*D*N*A 🌻 :
It has to be the employees 😳😡 who else ?
2026-07-16 23:03:39
14
Schinko :
Call back corporate and and go as high as you can. Explaining it’s the lack of customer service and management. Let’s hope they see your tt!!
2026-07-17 02:39:22
10
cherylstricklin :
You need to go to the front desk to find out who cleaned your room.And they took everything fill charges against them if they don't return them call the cops
2026-07-17 04:08:26
8
Jc :
You are way too calm. I know you didn't want to miss the conference but after it was over I'd be having a fit. Because that's insane and it's the principal of the thing.
2026-07-17 00:43:31
8
billiemeyer24 :
If they cleaned and cleared out your room as if you checked out did they refund your last night. I would be petty at this point because of the level of concern they displayed is ridiculous. I'd demand a refund for my entire stay plus compensation for the value of missing items.
2026-07-17 03:11:36
34
successwjoy :
Talk to the manager!! Call Hilton corporate! The clean8ng people stole your items. They can look on the schedule and see who cleaned your room.
2026-07-17 05:17:07
13
Meaghan_OT :
But you were still checked in tho 😭😳
2026-07-16 23:07:22
11
OPE^WhtAReLeaF🫶🏼G😘 :
I get that you don’t wanna check Lost and Found but it’s probably where it is and probably what you need to do although this sucks
2026-07-17 00:08:13
10
Maddie 🍋 :
I need closure here did we get our stuff back??
2026-07-16 21:51:45
9
Ben :
I’d be having a conversation with the GM and a police officer.
2026-07-17 05:33:24
3
Sumbdyzgmama :
Call corporate. Hold everyone accountable. Someone stole your belongings.
2026-07-17 04:39:30
1
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