@officialchadpeterman: Your team will never believe the KPIs if you can’t prove they’re accurate. Data integrity comes before everything else on the scoreboard. We waited six months to roll out recall percentage because we couldn’t track it right yet. A wrong number on the board does more damage than no number at all.
We are cutting it primarily in PowerBi. Also using Claude a lot to cut data even faster.
2026-08-06 00:56:30
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thepatmalek :
Can we dive deeper into this topic? Would love to learn how exactly you are cutting the data outside of service titan… this is such a massive learning opportunity.
2026-08-06 00:01:25
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